GAMIFICATION: Trigger “HAPPY” Chemicals with Your Cyber Security Training Program
If you have ever filled out a complete profile on LinkedIn (because you wanted to reach that 100% on the profile completeness) or finished a never-ending survey because you were promised a prize at the end, you’ve been gamified.
Gamification is a not so novel expression that is used to describe the act of infusing gaming techniques into non game (business) scenarios with the intention of driving audience engagement and changing specific behaviours.
It is an effective social learning technique that has proven hugely successful in building efficient teams across cultures and industries, which is why you have companies like Google, Facebook, Verint and IBM making heavy investments in gamification.
The idea of gamifying corporate training was birthed out of the inefficiencies of existing approaches to engaging people and the need for an improved training experience guaranteed to make trainees/employees a little more motivated and happier about completing a training process. Games are generally known to release feel good hormones and that is in fact what makes them very popular. By adopting gaming mechanics like competition, points, badges, leader boards into their corporate training programs, organisations can make learning a fun immersive experience and nudge behaviour in a desired direction.
As human errors continue to account for a large part of security incidents in many organisations and companies, providing effective and behaviour-changing training for employees is crucial. Gamifying cyber security training, has immense benefits both for the organisation and the individual:
Communication is a two-way street which sees only one lane utilised during traditional classroom style training sessions. Gamified training on the other hand is more engaging and requires participation of both the instructor and the trainee. In gamified training, employees are encouraged to engaged with the training content and material as typified in the example below.